Monday, April 21, 2008

Customer Satisfaction in any business: Enterprise Car Company

Enterprise Rental Car Company Customer Treatment

I live in Virginia, United States - and I took a rental car from Enterprise Rental Car company and I was very happy with one of their gesture.

I and my brother-in-law called up this company's customer service and they said they will pick us up from our home and even drop us back to our home from the rental car place. Isn't that a wonderful feature or service they provide to the customers.

In fact, I was very happy about that feature - When someone is taking a rental car - 80% of the reason would be that the customer does not have a car, but he/she is licensed to drive and want to go places. So, considering this it perfectly makes perfect sense to have this service and I am sure many people will like this service.

If any other rental car company does not provide this service, please take this up. It is worth trying. BTW, I will go only to Enteprise, since they have pleased me!!:-)

If you have a company in Trichy, please consider Customer Experience and Customer Satisfaction in whatever you do. Your business will do great!!

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